Free UKSG Further Education Webinar Series – Reporting for better budget allocation and improved user experience

Reporting for better budget allocation and improved user experience

 

The digital revolution has changed the relationship between libraries/librarians and end-users. Many libraries have had to strengthen their digital presence to survive, especially over the last 12 months. Part of making libraries accessible and effective is to install tools that allow them to demonstrate and monitor the library’s impact on its users.

In this talk, Cristina Ruiz de Asua, academic librarian at Nescot College, will be discussing the importance of reporting and the key metrics you need to look out for, whether it is to identify bottlenecks, improve services or better allocate budgets. Cristina will also talk about the improvements on user experience she’s carried on during the pandemic, including the implementation of OpenAthens single sign-on.

 

Register for this recording

You may still register for the recording of the webinar by visiting the GoToWebinar site.

Transcript

The recording including transcript will be available shortly on the UKSG – Further Education webinar channel.

(Please note that webinars have software generated transcripts therefore are not 100% accurate. If you would like a copy of the transcript please feel free to contact samira@uksg.org).

Slides

Our speaker has kindly agreed to make her slides available. You may download them from here. Please use the correct attribution if you wish to refer to them.

Q&A

Please, find here the Q&A document that our speaker has kindly produced.