In 2012 we made some bold and unconventional decisions at Utrecht University Library in The Netherlands: shut down the custom-made discovery system Omega, not to implement another library discovery service and focus predominantly on delivery.
Fresh from her well-received and thought-provoking talk at the UKSG 2014 Conference in Harrogate, Simone Kortekaas reprises her conference presentation with the advantage of an interactive Q&A session.