3 April 2020
Many librarians told COUNTER that they wanted a simple, top-level usage report. So, in Release 5 COUNTER introduced Platform Reports, which give the high-level summary that librarians asked for.
COUNTER's new Foundation Class describes how to use these Platform Reports, which give an overview across providers, because all publishers and vendors must provide them. The Foundation Class shows sample reports, explains the metrics used, and what they tell librarians about usage.
The new tutorial can be found on the YouTube channel.
COUNTER has also added this class to the Foundation Class Playlist.